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We 're an early stage startup that practically lives in Slack and for us it's proving a perfect solution. Highly recommended!
It's nice to have a light weight solution that does not create a lot of overhead for us. Like we've experiences prior on larger platform.
Everyone in the team gets visibility into customer challenges, and we can easily reply to customers without switching tools
Levels up our business and enhances the experience for our customers. The Slack integration is 🎯